Vinted Members Voice Displeasure Over Sizing Changes
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The popular resale platform has revised its size classifications for female and kids' apparel without notifying all users about the change.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms claiming that product pages now present a different size category than originally posted as a result of the reclassification.
The company said the new system was more in line with other platforms.
It has advised users to check their listings and manually change the size when needed, which has left users frustrated.
Measurement Approach Updates
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods following member complaints.
